Delivery Information

Eurasia Crafts Ltd Delivery Information

After choosing the perfect item, let us worry about getting the item shipped to you! Our customer promise is to despatch any UK order placed before 3pm on the same day. The maximum time it will take for outside the UK is 24 hours. If there is any delay we will let you know by email in order to process the order quickly

Standard Delivery -Royal Mail FREE! (3 to 5 Working Days)

The delivery time for this service is between 3 to 5 days from the day of despatch. A signature is required from the receipt of your parcel being delivered, make sure someone is there to sign it! If you happen to miss the delivery, a card with all the instructions on how to pick up the item will be left at the delivery address instead.

Please Note: You must allow a maximum of 15 working days for delivery. We cannot be held responsible for postage delays either in the UK or to Overseas. Therefore Eurasia Crafts Ltd will not be liable for any consequential loss due to late or failed delivery.

Special Delivery - DPD Next Day Delivery £4.99 (1 Working Day*)

This service ensures you will receive your parcel the day after you place your order. Add your mobile number to your information at the checkout and DPD will even text you to let you know what time your parcel will arrive. For your order to be dispatched using this service, you must order between Monday – Thursday before 3:00pm. Should your order be received after this time or between Friday (after 3:00pm) – Sunday, your order will be dispatched the next available working day.

Please Note: Next day orders shipped on a Friday will be delivered on Monday. If your order includes any out of stock items they will follow on at a later date via our standard courier. If all of your order is unavailable we will contact you for additional services. Also the following postcodes may take longer than 24 hours to deliver. These locations include Highlands and Islands and may take between 2 and 4 days, depending on location. HS1-HS9, IM, IV21-IV28, IV40-IV56, KA27-KA28, KW, PH, ZE, PA41, PA42-PA49, PA60, PA61-PA78, PA80-PA88, TR21-TR25. This information has been provided by us from the courier company.

Europe Delivery – DPD fixed rate (prices vary by country destination)

A signature will be required upon receipt. You must select the correct shipping/delivery country when prompted to in our checkout section. If you have entered an incorrect country by mistake and have received a cheaper shipping rate, Eurasia Crafts Ltd will then get in contact to re-evaluate the shipping costs and total value of the order. Shipping prices vary from country to country.  

Please see below the rates we charge per country:

No.

Country

DPD Rate

1

Austria

£9.99

2

Belgium

£9.99

3

Czech Republic

£9.99

4

Denmark

£9.99

5

Estonia

£14.99

6

Finland

£14.99

7

France

£9.99

8

Germany

£7.50

9

Greece

£24.99

10

Hungary

£9.99

11

Italy

£14.99

12

Lithuania

£14.99

13

Luxembourg

£9.99

14

Netherlands

£7.50

15

Poland

£14.99

16

Portugal

£14.99

17

Republic of Ireland

£9.99

18

Slovakia

£9.99

19

Slovenia

£9.99

20

Spain

£9.99

21

Sweden

£14.99

 

*Any country not listed will be sent by Fedex

Outside Europe – Fedex Live Rate  service

Any customer placing an order outside of Europe will be given a rate from the Fedex Live rate option. This means that you will be charged the exact shipping price no matter how many items you order, without having to wait for a phone call to confirm the shipping method and payment!

Be aware that delays can occur with your countries Customs and Excise and these delays are outside our control. We cannot be held responsible for postage delays or items lost or damaged once dispatched.

Please Note: Any customs or import duties are levied once the package reaches its destination country. Any additional charges for custom clearance become the responsibility of the recipient.

 

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